WHAT WE DO?

STAGE 1
Consultation & Strategy
STAGE 2

Technology set up

STAGE 3

Place Talents

STAGE 4

Monitor & Control

STAGE 5

Deliver Results

OUR SERVICES

Phone Support

You work hard every day and deserve to be able to focus on your work. What about the things you want to do in your spare time? We take care of everything for you. One phone call is all you need to take care of your business and keep it running, without stressing yourself out.

Email & Chat Support

Our team of professionally trained and experienced support agents are available 24/7 to answer your emails and chats. Let's get started!

Sales

Salespeople need to be able to make a connection with potential customers. They need to be able to sell their product or service and convince the prospect that they are the right choice.

Appointment Setting

Let's fill up your calendar with meetings! We'll make sure that you can get more meetings with potential clients that will turn into paying customers. We're committed to helping you reach your goals and will go the extra mile for you.

Administrative Tasks

It's not easy being a small business owner! You constantly have to be thinking of ways to grow your company and make it profitable. Luckily, there are ways of taking care of these worries - like hiring a virtual assistant. Get your administrative tasks done in no time and free up your time for more important things.

Web Design

Outsource your web design to us and we'll take care of all the hard stuff for you. With over a decade of experience and a team of experts, you'll never find a better web design service than that of ours.

Digital Marketing

With proven tactics to grow your audience, build your brand, generate leads and convert.

Content Marketing

Research, content planning, SEO, creative content writing, proofreading, content distribution, monitoring and improvement.

Social Media Management

Grow your social media follower based and build a strong relationship with your brand audience.

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INDUSTRIES WE SUPPORT

eCommerce
Finance
Healthcare
Shipping
Travel & Tours
Media
Automotive
Skin Aesthetics
Dental
Insurance
eLearning
Events
Real Estate
Constructions
Food & Beverage

Would you like to start a project with us?

HOW IT WORKS?

Let’s connect and discuss your requirements in a meeting.

After learning your requirements and business opportunities, we’ll create a strategy written in a proposal format with a quotation and we’ll send it to you.

We will meet again for negotiations and alignment. After call, invoicing and down-payment processing.

We will have our Stakeholders kick-off meeting. We’ll set the tone for both teams and discuss our mode of communication and expectations.

We’ll plan, execute, monitor, and control the project or the account. We’ll keep you posted on a daily, weekly, and monthly basis regarding our progress.

5/5

"Wonderful Operations and Support Experts!"

"Michelle is a wonderful operations and customer service expert! She brings a wide variety of experience from large to small operations and how best turn around the most difficult customer to one that is extremely satisfied. Michelle has been instrumental in helping us maintain a high standard in phone calls, emails and chats with customers. Michelle's expertise has allowed us re-evaluate our own internal processes on how we can better serve our customers. She's simply the best and would highly recommend!"
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Michael McCurdy
CEO, TESTINGMOM.COM

Is it urgent?

Feel free to give us a call anytime of the day or night.

FREQUENTLY ASKED QUESTIONS:

Michelle Mendez is the founder and CEO of ValuedHR Business Services, a woman and minority owned business based in Raleigh, NC. Equipped with 2 decades of Customer Service experience and earned expertise in the digital arena, she built ValuedHR from the ground up and create a team composed of only talented people from all over the globe.

Yes. We are headquartered in Raleigh, North Carolina.

We work in a hybrid setup. Some people work at our HQ while the rest of the team is in a remote environment.

Yes. Feel free to submit a request for a quote via our Contact Us page form, or schedule a meeting with us to discuss your requirements. Please ensure to provide us with detailed information about what you need, then we will get back to you with a proposal that includes a custom quote.

We issue the proposal containing the quotation within 1 business days from the date when we fully gathered all of your requirements and when all of our questions were answered.

We accept all major credit cards and e-checks.

We bill twice a month. Invoices are issued to all our clients every 10th and 25th of the month. Each Client is required to settle their invoice no later than the 15th and 30th of the month. You can save 10% by choosing weekly payments. A valid credit card is required to be on file.

Yes. We have time tracking software that provides you with transparent reporting to allow you to see the productivity of the team. On top of that, you will be receiving performance reports.

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